FAQ
• Won’t customers find the technology impersonal?
Actually, this allows customers to search for a vehicle at their own pace and focus on cars that they can actually afford.
• Will our dealership lose control?
Your dealership will continue to maintain control. You still determine all pricing levels. Customers will only look at the cars that they can afford. The salespersons time can be utilized more efficiently that way.
• Won’t it take a long time to get all of the information from the customer?
No. Depending on how much the customer would like to engage with you, it can take as little as 5-8 minutes to get them set up and ready to browse the lot.
• Is it hard to implement this new system with the software we already use?
Payment Ranger is compatible with every system on the market today. Including the stickering of the vehicles (with the special waterproof barcodes) it will take a maximum of 4 hours for a medium to large dealership to be up and running.
• Factory rebates change frequently. Will we have to update hundreds of sales tags?
No. Make the update once and it is reflected through to every Payment Ranger device.
• Do we still determine our profit margins?
Yes. The dealership has full control of unlimited price levels, costs, fees, and incentives.
• My dealership is already doing very well right now. Why would we need your product?
Payment Ranger is designed to enhance your current sales process - whatever that may be. On
busy days where it seems like EVERYONE is out to buy a car, the Payment Ranger allows you to assist all customers in a timely fashion. True, some customers will take more time but the Payment Ranger is perfect for those who would just like to browse on their own.
• We seem to be getting a lot of incoming sales calls but I’m not certain that we’re getting enough of those customers in the door. Will this help?
The Payment Ranger is like bringing the Internet to your lot. When a customer calls in let them know that you’ve implemented this new technology. They will be excited for a new car shopping experience.
• What we really need is some help advertising on our website. Can the Payment Ranger do that?
The Payment Ranger makes it possible for your dealership to send a customized web utility to
interested customers so they can browse your entire lot from the comfort of their own home.
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